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Logistics & Order Fulfillment Specialist

Kuala Lumpur

Curiosity and a passion for innovation have made the Tridonic brand the technological nerve centre of the Zumtobel Group. Producing smart and energy-efficient LED modules, LED drivers, sensors and software, Tridonic delivers the innovative components that help keep the Group at the cutting edge of lighting. Since 1991 Tridonic has been serving the luminaire manufacturer market as an independent brand, generating some 80% of its revenues with luminaire manufacturers around the globe.

Your job
    Logistics & Order fulfillment specialist will lead and coordinate all topics related to customer support (related to order handling) and logistics (related to planning, customs and logistics coordination) activities.

    Main duties / responsibilities - Logistics
    • Coordinate activities with external service providers to ensure appropriate product certification to ensure smooth import procedure
    • Take responsibility in the order fulfillment to ensure on time deliveries to customers including the coordination of warehouse and transportation activities
    • Oversee and execute customs related activities, including the active cooperation with customs broker and local customs administration to ensure end-to-end customs compliance Clearly identify project stakeholders and establish target groups (external as well internal), as well as their characteristic

    Main duties / responsibilities – Order Fulfillment Specialist
    • Responsible to process sales opportunities, quotations, orders, sales order intake and queries to provide an ideal, fast and high quality customer service
    • Manage the information flow to other Tridonic departments where appropriate and to the Area Sales Managers
    • In charge of necessary master data maintenance in the ERP system

Your profile
    Requirements:
    •University degree in Business Administration or profound professional track record
    •Experience with products as well knowhow for supply chain, customs and sales processes
    •Excellent MS Office and proven SAP R/3 user skills
    •Fluent in English and local language - spoken and written; every other language is a plus
Applications toMaggie Huang
T +86 755 2982 4026
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Enlightening your career We curiously discover new fields of work together, our mentoring program is meant to support you to fully develop your skills and potentials.

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International perspective Be part of a network of creativity and high-tech; and contribute to an ecosystem that enables you to realize your potential within multinational, intercultural teams.

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Work-Life-Balance Your best individual work-life balance will vary over time, often on a daily basis, this why we offer flexible working-models and sabbatical options for our employees.

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Open-minded and respectful culture Working for the ZG means to be a part of an open-minded and passionate culture based on the spirit of the company’s founder Dr. Walter Zumtobel.

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