Logistics & Order Fulfillment Specialist
Curiosity and a passion for innovation have made the Tridonic brand the technological nerve centre of the Zumtobel Group.
Producing smart and energy-efficient LED modules, LED drivers, sensors and software, Tridonic delivers the innovative
components that help keep the Group at the cutting edge of lighting. Since 1991 Tridonic has been serving the luminaire
manufacturer market as an independent brand, generating some 80% of
its revenues with luminaire manufacturers around the globe.
Logistics & Order fulfillment specialist will lead and coordinate all topics related to customer support (related to order handling) and logistics (related to planning, customs and logistics coordination) activities.
Main duties / responsibilities - Logistics
Main duties / responsibilities – Order Fulfillment Specialist
- Coordinate activities with external service providers to ensure appropriate product certification to ensure smooth import procedure
- Take responsibility in the order fulfillment to ensure on time deliveries to customers including the coordination of warehouse and transportation activities
- Oversee and execute customs related activities, including the active cooperation with customs broker and local customs administration to ensure end-to-end customs compliance Clearly identify project stakeholders and establish target groups (external as well internal), as well as their characteristic
- Responsible to process sales opportunities, quotations, orders, sales order intake and queries to provide an ideal, fast and high quality customer service
- Manage the information flow to other Tridonic departments where appropriate and to the Area Sales Managers
- In charge of necessary master data maintenance in the ERP system
•University degree in Business Administration or profound professional track record
•Experience with products as well knowhow for supply chain, customs and sales processes
•Excellent MS Office and proven SAP R/3 user skills
•Fluent in English and local language - spoken and written; every other language is a plus