Lighting Expert and Customer Engagement Manager
Dornbirn, AustiraThe Zumtobel Group is an international lighting group and a leading supplier of innovative lighting solutions, lighting components and associated services. With its core brands, Zumtobel, Thorn and Tridonic, the Group offers its customers around the world a comprehensive portfolio of products and services.
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You will join our Customer Excellence Team under the Sales division of our Lighting Brands, focused on creating unforgettable moments for customers and colleagues from around the world. With a passion for light in our DNA, we host customers and colleagues daily in the beautiful Dornbirn, Austria, more precisely in the Light Forum of the Zumtobel Group.
- You are responsible for creating concepts and content for the customer visits in the ZG Light Forum (Dornbirn), taking into consideration different target groups and customer expectations
- You have the lead during the visits, as a moderator and a host, persuade with your lighting knowledge, present products and applications in a remarkable way
- In cooperation with Organisation and Sales Team you create the complete agenda, from arrival to departure of the participants
- You cooperate with Product and Application managers, internal and external specialists to prepare the content and integrate the latest novelties and on trend topics in your concepts
- You organize online presentations, enabling colleagues who do not sit in Dornbirn to meet with the customers in the digital world
- You participate in the training organized internally and visit lighting conferences to improve and keep your knowledge at the highest level
In this position, you will lead customer visits and present your lighting expertise and knowledge to the audience. You act as a lighting specialist, moderator, and strong personality to create memorable experiences and to foster our success.
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To succeed in this role, you’ll need strong planning skills and the ability to remain calm and flexible in unexpected situations.
- You hold a degree in Electrical engineering, Lighting Design or Architecture or you have been part of a lighting industry for some time. Preferably, you are a Lighting Expert.
- Our customer target groups are End Users, Architects, Lighting Designers, Electricians, Electrical consultants, General contractors and Wholesalers. You’re highly motivated to learn the interests of all mentioned target groups.
- You have ideally already gained several years of relevant professional experience. Preferably in an international environment.
- You can convincingly transfer knowledge, can clearly and patiently explain lighting-related topics.
- You have an agile mindset, you can handle multiple projects and timelines simultaneously
- You use your excellent communication skills (both German and English are mandatory) to productively collaborate with colleagues and external stakeholders. Other languages bonus (e.g. Italian, French, Spanish)
- Successful, international group with family DNA.
- Individual options to ensure a healthy work-life balance.
- Great team of experts who can support you.
- Varied field of activity with personal responsibility.
- Numerous opportunities for further development in an innovative and empowering company.
Learn more about our corporate company culture in our enlightening video - where we live light and thrive together!
Does that sound like a challenging task for you? Then we look forward to receiving your application!
Legally binding notice: Based on the minimum salary stipulated in the collective agreement of €61.376,42,- p.a. (for a 38,50-hour working week), the actual salary for this position is based on professional qualifications and experience.
At the Zumtobel Group, we not only understand the power of the visible, but also the invisible. Like light itself, diversity cannot be grasped but it can be perceived. We appreciate the uniqueness of each individual and recognise it as a driver of innovation. Qualified applicants will receive consideration without regard to e.g.: race, colour, sex, religion, age, sexual orientation, gender identity/expression, or disability.
T +381 64 835 7708
Enlightening your career We curiously discover new fields of work together, our mentoring program is meant to support you to fully develop your skills and potentials.
International perspective Be part of a network of creativity and high-tech and contribute to an ecosystem that enables you to realize your potential within multinational, intercultural teams.
Work-Life-Balance Your best individual work-life balance will vary over time, often on a daily basis, this is why we offer flexible working-models and sabbatical options for our employees.
Open-minded and respectful culture Working for the ZG means to be a part of an open-minded and passionate culture based on the spirit of the company’s founder Dr. Walter Zumtobel.